Candidates attempted it satisfactorily and scored high marks. It was a straightforward question and Candidates were expected to provide the following answers to the question.

            Qualities of a tour operator

• Good public relations skill
• Good communication skill
• Good understanding of ICT
• Good financial standing
• Good marketing skill
• Good management skill
• Innovative/Creative
• Good knowledge of the environment
• Passion for the job
• Courteous/fairness
• Ability to network with other service providers
• Caring/friendliness
• Service mindedness
• Time consciousness /Timeliness
• Honesty/Integrity