Observation

This question was popular among the candidates. The candidates who attempted it performed very well in section and scored high marks. However, some candidates deprived themselves of good marks by merely listing the points without further explanation. Candidates were expected to provide the following answers to the question.

1. Increased transparency can help deliver change in public sector performance
2. Ensure accountability through periodic auditing
3. Need to create sustainability by increasing capacity building
4.  Incentives/reward system to ensure achieving performance targets
5. Technology (employment of the use of technological tools/ICT tools)
6. Political goodwill/political leadership
7. Periodic performance assessment through appropriate supervisory agencies
8. Policy and inter-agency coordination should be strengthened to avoid duplication of duties
9. Ensures job security for public sector workers
10. Existence of political good will by government in ensuring improved public sector performance
11. Personnel employed need to be morally upright, professional and adhere to meritocracy
12. Adequate funding to the public sector enables them carry out their responsibilities efficiently and effectively
13. Avoidance of excessive favoritism in the appointment of personnel that may lead to redundancy and poor organizational performance
14. Avoidance of administrative/bureaucratic red-tapism in the smooth running of the public sector
15. Insulation from political interference and manipulation
16. Ensuring financial responsibility
17. Effective legislative oversight
18. Effective press control
19. Effective Public and Civil society control
20. Effective Judicial control
21. The use of code of conduct for public sector workers
22. Adoption of positive work ethics/attitudes must be inculcated in the public sector employees
23. Provisions of inputs eg. Equipment and raw materials
24. The establishment and use of anti-corruption institutions