Question 4
(4a) Describe the use of each of the following records in an upholstery workshop:
(i) sales record;
(ii) stock card;
(iii) job card.
b. Explain the term chain of communication i an upholstery business set-up.
c. State three sources of funds for establishing an upholstery business.
Observation
(4) Question 4b required students to explain the term chain of communication in an upholstery business set-up. The expected response is:
It is the pattern of communication between the entire workers and the management staff in the workshop. It is of two ways: vertical communication and horizontal communication.