Question 2
Skills for resolving inter-communal conflicts.
Observation
This question was less popular among the candidates. A large percentage of candidates performed averagely in this question. However, candidates failed to explain in details the skills for resolving inter-communal conflicts in the society. More often than not, candidates were discussing about the cause of conflicts. Expected points candidates could have provided are;
- Dialogue
 - Mediation
 - Reconciliation
 - Arbitration/adjudication
 - Compensation
 - Establishment of fact finding committee
 - Establishment of joint commission to manage the resources of the parties in disputes
 - Effective/adequate communication
 - Good information management
 - Compromise
 - Alternative Dispute Resolution (ADR) arrangements
 - Peace-keeping/peace-enforcement
 - Conciliation/relocation
 - Co-operation
 - Tolerance
 - Mutual respect
 - Justice and fairness
 - Negotiation
 - Litigation