Performance of the candidates in part (a) was quite impressive but Part (b) was poorly answered. Candidates showed lack of knowledge about the terms. Below are some explanations of the terms.
(b)Express Letter:
Express letters are given priority attention over other mails. To give the fastest possible delivery express letters are handled by expedited mail service etc.
Recorded Delivery:
Recoded delivery ensures that the sender is given evidence of the deli very of the mail parcel to the addressee. Recorded delivery takes the pl ace of registration for parcel that are important.
Business Reply Service
Business reply services enables a business man to pay the postage on the reply of his customers or enquirers. Under this service the businessman supplies his customers with self-addressed envelopes or postcards to be used for reply etc.
